Frequently Asked Questions

Still Have Questions?

Contact us directly for quotes, sample requests, or sourcing consultation.
We usually respond within 24 hours.

What is Nusakara?

Nusakara is the official export brand of PT. Nusakara Perdana Utama, a trusted trading company based in Lombok, Indonesia. We specialize in exporting premium Indonesian agricultural products, including cloves, coffee beans, cashew nuts, coconut derivatives, and charcoal to buyers worldwide.

We connect international importers, wholesalers, and private label brands with reliable supply chains and consistent product quality from Indonesia.

What products does Nusakara export?

We focus on high-demand Indonesian export commodities:

  • Cloves. Sun-dried, high oil content, perfect for spice, tobacco, and essential oil industries

  • Coffee. Arabica & Robusta from Indonesia’s top coffee-growing regions

  • Cashew Nuts. White whole kernels (W240/W320), ideal for snacks and food processors

  • Coconut Products. Desiccated coconut, copra, coconut oil

  • Charcoal. Coconut shell charcoal and hardwood charcoal (for BBQ and industrial use)

Looking for specific grades or volumes? Let’s talk.

Where are your products sourced from?

We source directly from smallholder farmers and cooperatives in Lombok, Sumatra, Sulawesi, and Flores. All products are carefully selected, quality checked, and prepared for international export to ensure you receive only the best of Indonesia.

Who is Nusakara for?

Our export services are designed for serious B2B buyers, including:

  • Global importers and wholesale traders

  • Private label and OEM food brands

  • Retailers, supermarket chains, and e-commerce companies

  • Hotels, restaurants, and manufacturers

If you’re looking to import bulk agricultural products from Indonesia, we’re your reliable long-term partner.

Can I buy Nusakara products under my own brand?

Yes. We support OEM and private label exports. This means you can source raw products from us and use your own brand, packaging, and labeling — ideal for building a product line or expanding your existing brand.

Let us know your packaging specs, and we’ll handle the coordination.

Do your products have certifications?

Product certifications vary by commodity and supplier. Common certifications include:

  • Organic Certification (EU/USDA)

  • Halal Certification

  • Food Safety Standards (HACCP, ISO, GMP)

  • Phytosanitary Certificates and COO

Please reach out to verify certifications for your desired product or market.

What is your Minimum Order Quantity (MOQ)?

MOQs depend on the product type and destination. General guidelines:

  • Cloves / Coffee / Coconut Products: ~1 metric ton

  • Cashew Nuts: ~500 kg

  • Charcoal: ~5 metric tons (can be mixed container)

Smaller trial orders may be available for new buyers.

What payment terms do you offer?

Payment terms depend on the buyer profile and order volume. Standard options include:

  • Bank Transfer (T/T) – Partial down payment, balance before shipment

  • Letter of Credit (LC) – For verified importers

  • Escrow or trade assurance – On request

Contact us to discuss what works best for your business.

Where can you ship?

We export globally to regions including:

  • Europe (Netherlands, Germany, UK, France)

  • Middle East (UAE, Saudi Arabia, Egypt)

  • North America (USA, Canada)

  • Asia-Pacific (Japan, Korea, Singapore, Australia)

  • Africa (South Africa, Nigeria, Morocco)

We support shipping via FOB, CIF, and EXW from key Indonesian ports like Surabaya, Belawan, and Lembar (Lombok).

Can I request samples?

Yes, samples are available upon request.

  • Samples are taken from current stock

  • Professionally packed and labeled

  • Shipped via DHL, FedEx, or EMS (courier cost applies)

This allows you to verify quality before placing bulk orders.

Why should I work with Nusakara?

Nusakara is more than an exporter, we’re your sourcing partner. Buyers choose us for:

  • Direct relationships with producers (no middlemen)

  • Fast response times and clear communication

  • Consistent, export-grade quality

  • Support for scaling your brand or business

If you’re importing from Indonesia, we make the process easy, professional, and reliable.

Contact Us

Looking for a reliable Indonesian exporter for cloves, coffee, cashew, or coconut products? We’d love to hear from you. Let’s build something lasting. Contact us for a quote, product catalog, or custom inquiry.

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